By Modupe Veronica Adewole
Without mincing words, museums are cultural institutions and tourist centers that serve the general public. They are the repositories of Nigeria’s rich history and heritage.
Unfortunately, many Nigerians today seem to have forgotten the paths leading to the numerous museums across the country. This publication aims to examine the ethical values that can attract more visitors to Nigerian museums.
The development of museums largely depends on their ability to retain and satisfy their target audience. Scholars agree that maintaining a good relationship between museums and the public is essential to increasing patronage.
However, no matter how effective an organization may be, without good human relations, disciplined staff, and the appropriate use of language, it risks falling into obscurity. This suggests that Nigerian museums must adopt ethical values that appeal to the public, particularly during this critical moment in the nation’s history.
In societies worldwide, human relations foster intimacy, friendship, and closeness, often achieved through effective communication. Language, one of humanity’s greatest assets, plays a pivotal role in social and organizational development. Linguists agree that language evolved to serve specific communicative and social functions. In any organization, it serves as a powerful tool for achieving overall development. For museums, the appropriate use of language is a critical ethical value and a powerful instrument to attract visitors.
Additionally, human relations in the workplace are crucial, particularly in a museum setting, where staff often serve as the first point of contact for visitors. Research shows that fostering positive human relations between staff and visitors enhances customer satisfaction. Conversely, a lack of connection between museum officials and the public alienates potential visitors and diminishes patronage.
From the foregoing, it is evident that strong human relations, the use of appropriate language, and the discipline of staff are ethical assets that can significantly boost public interest and visitor attendance at Nigerian museums.
Modupe Veronica Adewole
Chief Museum Education Officer,
National Commission for Museum and Monuments, Osogbo
You can get every of our news as soon as they drop on WhatsApp ...To get all news updates, Join our WhatsApp Group (Click Here)
